Website: Paws Peaks
At Paws Peaks (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase products from our online pet supply store serving customers across the United States.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you make a purchase or interact with our website, we may collect:
-
Full name
-
Billing and shipping address
-
Email address
-
Phone number
-
Payment details (processed securely through third-party payment providers)
Non-Personal Information
We may automatically collect certain data, including:
-
IP address
-
Browser type
-
Device information
-
Pages visited
-
Time spent on our website
-
Referring website
This information helps us improve our website functionality and customer experience.
2. How We Use Your Information
We use collected information for purposes including:
-
Processing and fulfilling orders
-
Providing shipping and tracking updates
-
Responding to customer service inquiries
-
Sending order confirmations
-
Improving website performance
-
Preventing fraudulent transactions
-
Sending promotional emails (if you opt in)
We do not sell your personal information to third parties.
3. Payment Processing
All payments are processed through secure third-party payment providers. We do not store full credit card numbers on our servers. Payment processors maintain their own privacy and security policies.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
-
Improve website functionality
-
Analyze website traffic
-
Remember user preferences
-
Support marketing and advertising efforts
You may disable cookies in your browser settings. However, some website features may not function properly if cookies are disabled.
5. Sharing of Information
We may share your information with:
-
Shipping carriers to deliver your orders
-
Payment processors for secure transactions
-
Service providers who help operate our website
-
Legal authorities if required by law
We only share information necessary to perform these services.
6. Data Security
We implement appropriate security measures to protect your personal information. These measures include encryption, secure servers, and restricted access to sensitive data. However, no online transmission can be guaranteed 100% secure.
7. Your Rights (U.S. Customers)
Depending on your state of residence, you may have certain rights regarding your personal data, including:
-
The right to request access to your data
-
The right to request correction of inaccurate data
-
The right to request deletion of your data
-
The right to opt out of marketing communications
To exercise your rights, please contact us at:
Email: support@pawspeaks.com
8. Email Marketing
If you subscribe to our newsletter, we may send promotional emails about new products, sales, or special offers. You may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
12. Contact Information
If you have questions about this Privacy Policy, please contact us at:
- 2516 7th Ave, East Meadow, NY 11554, USA
- support@pawspeaks.com
- +1-888-234-1255